🇮🇩 Indonesia

Terms of Service

Last updated: 22 Desember 2025

By using NEO PAYMENT GATEWAY services, you agree to the following terms and conditions.

1. Service Definition

NEO PAYMENT GATEWAY is a payment gateway service provider that facilitates online payment transactions between merchants and customers using QRIS payment method.

2. Terms of Use

Merchants must use the service in compliance with applicable Indonesian laws. It is prohibited to use the service for illegal transactions, fraud, or activities that violate the law.

3. Merchant Account

Merchants are fully responsible for account security, including maintaining the confidentiality of API Key and Secret Key. Any activity that occurs using your account is your responsibility.

4. Fees and Payments

Service fees will be communicated transparently. NEO PAYMENT GATEWAY reserves the right to change the fee structure with prior notice to merchants.

5. Suspension and Termination

NEO PAYMENT GATEWAY reserves the right to suspend or terminate merchant accounts without notice if fraud, legal violations, or terms of service violations are detected.

6. Limitation of Liability

NEO PAYMENT GATEWAY is not responsible for losses arising from transactions between merchants and customers. Merchants are fully responsible for products/services sold.

7. Changes to Terms

NEO PAYMENT GATEWAY reserves the right to change these terms and conditions at any time. Changes will be notified via email or dashboard notifications.

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